Acceptance of Terms

By accessing or using the NOVAURA website, creating an account, or completing a purchase, you acknowledge that you have read and agree to these Terms of Service and any additional policies applicable to your use of NOVAURA.

Age Requirement

You must be at least 21 years of age to create a NOVAURA account or purchase products through NOVAURA.

Account Information

When creating a NOVAURA account, you agree to provide accurate and current information and to maintain the security of your account credentials. You are responsible for activity conducted through your account.

Orders & Purchases

All orders are subject to acceptance and availability. NOVAURA reserves the right to decline or cancel an order when reasonably necessary, including in cases involving inventory availability, pricing or listing errors, suspected fraud, payment issues, or other circumstances affecting fulfillment. If an order is cancelled after payment has been collected, any applicable refund should be handled according to the payment and refund procedures in effect at that time.

Pricing & Payment

Prices displayed on the NOVAURA website are subject to change. Applicable taxes, shipping charges, discounts, and other order adjustments will be displayed during checkout when applicable. Payment must be successfully authorized before an order can be processed.

Product Information

NOVAURA aims to provide clear and accurate product information. Customers should review the applicable product page, label, specifications, storage information, and accompanying documentation before purchasing or using a product.

View Product Use Policy

Shipping & Delivery

Shipping availability, estimated delivery times, tracking, and other fulfillment information are governed by NOVAURA’s Shipping Policy. Delivery estimates are not guarantees and may be affected by circumstances outside NOVAURA’s direct control.

View Shipping Policy

Returns, Refunds & Order Issues

Returns, refunds, damaged items, missing items, incorrect orders, and other eligible order issues are handled according to NOVAURA’s Returns & Refunds Policy.

View Returns & Refunds Policy

Website Content

The NOVAURA website, branding, graphics, product presentation, written content, and other materials made available through the website are owned by or licensed to NOVAURA and may not be copied, reproduced, distributed, or used without authorization except where permitted by law.

No Medical Advice

Information provided through NOVAURA is for general product and educational purposes and is not intended to provide medical advice, diagnosis, or treatment.

Changes to These Terms

NOVAURA may update these Terms of Service from time to time. The current version will be made available on this page, together with its effective date.